Shipping Policy

Welcome to Hlfeo! We are committed to providing a seamless shopping experience and ensuring your products are delivered quickly and safely. Please read our shipping policy carefully to understand how we process and deliver your orders.


Shipping Destinations

We currently ship to all regions within the UAE. For international shipping, please contact our support team for assistance.


Processing Time

  • Orders are processed within 1-2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.


Shipping Methods and Delivery Time

  • Standard Shipping: Delivery within 2-4 business days after processing.
  • Express Shipping: Delivery within 1-2 business days after processing (available for an additional fee).


Shipping Charges

  • Standard shipping is free for orders over AED 150.
  • For orders below AED 150, a flat shipping fee of AED 20 applies.
  • Express shipping charges will be calculated at checkout.


Tracking Your Order

Once your order has been shipped, you will receive an email with tracking details. Use the provided tracking number to monitor your shipment’s progress.


Delivery Issues

  • If you do not receive your order within the specified delivery time, please contact us at support@hlfeo.net or call us at +971 585047203 .
  • If your package arrives damaged or incomplete, kindly notify us within 48 hours of receipt.


International Shipping

For international customers, shipping costs and delivery times may vary. Please email support@hlfeo.net for specific information regarding your country.


Customs and Duties

International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient and are not included in the product or shipping costs.


Returns and Exchanges

If you encounter any issues with your order, please refer to our Return and Refund Policy or contact us at support@hlfeo.net for assistance.

Thank you for shopping with Hlfeo! If you have any questions or concerns, don’t hesitate to reach out to our support team.